We encourage you to include your email address when submitting a crashlog. We look at them regularly and we will continue to investigate and fix the most frequent crashes when we can identify a cause. Thank you to those who are submitting crashlogs. So if you do some editing with the Info panel closed, then reopen it to get the character count, you will not crash and the character count will be accurate. The bug is a bit of a timing issue related to InDesign trying to update the Info panel while editing. Not satisfactory, I imagine, but I hope the information is helpful. In the meantime, you can avoid this particular crash by hiding the Info panel while editing. We will be sure to fix this bug in a future dot release, although we do not yet have one scheduled. Our code is incorrectly stepping through the contents of the story when calculating the character count to display in the Info panel. The crash typically occurs when one hits backspace several times very quickly in a story of over 500 characters. We?ve taken a look at the crash and have determined the cause. Many users have hit this multiple times, which I know must be very frustrating. Hi:Since shipping InDesign CS3, we’ve received a fair number of crashlogs from customers who crash while editing text.
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